Our Policies


Naachiyars strives to provide accurate product and pricing information. There may be occasions when typographical errors occur. In case if the product is listed with an incorrect price or information, Naachiyars shall have the right, at its sole discretion, to cancel any orders placed for that product. In such case, Naachiyars may either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you have been dispatched, your offer will not be deemed accepted and Naachiyars will have the right to modify the price of the product and contact you for further instructions.


Payment can be done using credit/debit cards through CCAvenue. The payment gateways offer complete security in your payment transactions. Customers can pay through any of the cards that are accepted by the above gateways. UPI based transactions like GPay, BHIM, PayTM and PhonePay are all accepted through CCAvenue. CCAvenue also provides NetBanking facilities to all the top banks. 

Naachiyars is not responsible if any form of fraud occurs while you are making payments, as all transactions are done on the respective payment gateway partner’s website. However we do promise you to help in whatever way possible in case you are facing difficulty while making payments. Cash on delivery option is currently not supported through our website.


Naachiyars believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 12 hours of placing an order.
  • Refund will be done within 7-10 working days in the case of online payments done through Credit/Debit/Net banking facility.


It is customary in the online industry to provide free shipping by including shipping cost with material cost. Our products are priced the same online and in-store. So depending on your location we charge shipping cost. This helps us to keep the cost low for most of our customers. 

Shipping Location Shipping Cost Free Shipping
Pick From Store Free -
Madurai City Rs.30 Flat Above Rs 3000
Tamil Nadu State Rs. 30 / Saree (Max Rs 150) Above Rs 5000
Kerala, Karnataka, Andhra Rs 50 / Saree (Max Rs 250) Above Rs 5000
Rest Of India Rs. 100 / Saree (Max Rs 500) Above Rs 7000

At present we do not ship internationally or to the following states (Arunachal Pradesh, Assam, Jammu Kashmir, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim and Tripura due to delivery logistics issue. Please reach out at 77080 99099 for any assistance.

Orders received are usually send for packing and courier within 24 hrs. We use some of the reputed couriers/postal services, according to your location, to make sure that you get your order on time and in good condition. Once the product leaves our premises it takes 1 to 5 business days for delivery based on your location. This duration are not binding upon us as a third party service provides the delivery service. We will provide you with the tracking number as soon as the goods are dispatched.


We check each product before we send it to you. If for any reason you do not like the dress that you ordered, please return it to us in the original packaging with tags and bills within 7 days of receiving the packet and we will be glad to offer the credit for the item to buy something else. 

The right to accept returns is solely the decision of Naachiyars. In case returns are made by customers where there has been no fault on part of Naachiyars, the entire shipping cost must be borne with customers. Merchandise returned must be unused and should be in original condition and packaging. Also courier services of international standards must be used and the liability rests entirely on the sender in the event of the loss of product while shipping the product back.

Irrespective of reason return cost for shipping will be borne by the customer.


While we try to make sure that the photos of the product match the dress in color and quality, there can be slight variation in color based on device settings. Again if you are not satisfied with the dress you purchased you can return it. 


When you subscribe or register with us, you automatically give us the consent to communicate with you. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Also we will be sending you email to inform you about new collections and any other information that we feel might be relevant to convey to our customers.


This User Agreement shall be construed in accord with the applicable laws of India. Any disputes arising out of any transactions made on the Naachiyars website will be settled in the courts of Madurai.


We are fully committed to protecting your privacy. We collect information about you to process your order and to provide you with the best possible service. The information you provide us will be secure and will not be shared with any third party.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.